October 2018 - Ward's Wrecker Service, Inc.

When Might I Need Tow Truck Service

August 13, 2019October 2, 2018 by admin

The popularity amongst Tow Truck Services has risen immensely. If you were to think of how many times you have seen a tow truck on the side of the road, you would realize it is a very large amount. Not everyone can pull their cars out of the mud or flip their vehicle right side up. Thus the basis for Tow Truck Services appeal! When people are put in inconvenient, dangerous, or simply annoying situations, many people seek the assistance of a Tow Truck Company. Other than the typical road accident, engine trouble, below, you’ll find five different situations that will more than likely require the services and assistance of a licensed Tow Company:

– When your stolen sports vehicle has finally been found. Listen up for some wonderful news: Your stolen sports vehicle was found on a highway or abandoned lot. Bad news: Your stolen car is on empty and you must go get the car yourself. In actuality, you do not have to go and get your stolen car yourself. You can call a licensed heavy-duty towing company from the Jackson, MS area that specializes in vehicle recovery. By doing this, you are ensured professional assistance that will maintain your beloved sports car in mint condition when it is finally delivered to your home.

– When you realize your car is locked and you also do NOT have your keys– then you spot them on the driver’s seat. It is almost guaranteed to happen to every driver at one point in their lives. At times, a locksmith can assist you, but more often than not, it is a smarter idea to call a Tow Truck company like Ward’s Wrecker Service. It is more cost effective and the tow experts possibly have an enormous amount of keys or tools to get you back inside of your car and back to your keys!

– When you get your 4×4 stuck in a bit of a situation. Whether you have driven, somehow, into a ditch, or you are stuck in the mud (literally), you will likely need the assistance and expertise of a Tow Truck Service. Do not try to figure it out on your own and wait, or try to come up with a MacGyver-esque solution to release your 4×4 from the muddy grips or out of the ditch. You may need to take your 4×4 to a mechanic after trying that. But, by calling a pro as soon as the incident occurs, you will be out of the mess quicker and with a bit less stress.

– When you are in the middle of moving and that move does include moving a motorhome or caravan as well. Caravans and motorhomes are spectacular for special occasions on the road, but, of course, they become bothersome when having to move from one city to another. Worry not! Your motorhome or caravan can be towed! It is also much more simple and much cheaper than the alternative.

– When your car decides to…die. In some certain incidents, when a car refuses to go (like a petulant child), it might mean the battery is dead. Now, you ask yourself WHY it died. It is a possibility that it could be one of three things (of course there could be other causes): it is old, dirty, and has not been cleaned, your alternator is bad, or it can be the number one reason most cars will not start…maybe you left the lights on without realizing it. Whatever the reason for your dead car may be, you know you will need to somehow jump start your car. In order to guarantee you are doing it correctly, or if you don’t have jumper cables or another vehicle near, call a Tower!

Roadside Assistance

We help drivers just like you with personal automotive and heavy-duty commercial roadside assistance and mobile mechanical services for commercial vehicles. That includes tire changes and boost-offs for vehicles of any kind, and more.

The next time you require assistance during a roadside emergency, consider choosing a towing and recovery company that also understands the importance of towing organizations, as well as the importance of ties to the industry and community. There is no substitute for dedication. For all of your towing and recovery needs, rely on the Ward’s Wrecker Service team. We are available 24 hours a day to lend a hand. Call us at 601-948-1310.

Ward’s Wrecker is Jackson’s premier heavy duty towing service

August 13, 2019October 2, 2018 by admin

Heavy-duty towing in the Jackson, Mississippi area is a very serious matter. As a bustling metropolitan city, large and oversized vehicles transit in and out of our city every day and when heavy-duty trucks fail, Ward’s Wrecker Service can help.

Currently, Downtown Jackson is experiencing a $1.6 Billion-dollar development. New construction sites are popping up, buildings are getting renovated, public infrastructure is getting improved and all of this required heavy equipment being moved into high traffic areas. Ward’s Wrecker Service is Jackson’s most experienced heavy-duty towing service and can help transport your oversized equipment safely and securely.

Using the latest equipment and techniques, Ward’s Wrecker Service provides specialized transport services utilizing lowboys and landolls. We can safely and securely move equipment, vehicles, containers and more in and around Jackson, Mississippi.

Heavy-Duty towing in Jackson, MS

Large investments in infrastructure are changing the city of Jackson. We’re seeing companies shipping more products due to increased demand. Everything from soft drink to technology conglomerates are cashing in on the Jackson, MS renaissance.

Unavoidably, this attracts more people and our city will grow in population along with the infrastructure. Ward’s Wrecker Service is ready for the job, able to provide heavy-duty towing to Jackson, MS and surrounding areas. Our heavy-duty commercial roadside services are the area’s finest and we’re available 24/7.

As far as wrecks go, Ward’s is Jackson’s most experienced wrecker service. Our trained and licensed operators can safely help recover a wreck no matter how large. We staff hazmat certified first responders that can assist in cleanup efforts regardless of the conditions.

At Ward’s, we understand the intricacies involved with heavy-duty towing in Jackson, MS. Our operators take the appropriate measures to ensure the vehicle is properly towed, with no damage to the vehicle. Rest assured that your truck or trailers drivetrain and transmission are going to be taken care of.

Jackson, MS is experiencing a major economic boom with no sign of slowing down. Ward’s Wrecker Service is proud to be a part of the city’s growth and is ready to provide the finest heavy-duty towing service to current and future neighbors. We boast the finest equipment for heavy-duty rotator service and air cushion uprights of overturned heavy-duty vehicles.

Final Word

Ward’s Wrecker Service has been Jackson’s premier towing service provider since 1964, and we’re going strong. So, when you need heavy-duty towing services, trust the pros with the finest equipment and most knowledgeable staff. We’re available 24 hours a day, 365 days a year and ready to provide prompt, professional, efficient, and reliable heavy-duty towing to Jackson, MS and surrounding areas.

Save our number in your phone for fast service, 601-948-1310 or visit our website to contact us anytime, https://wardswreckerservice.com/contact/

Towing in Jackson, Mississippi

August 13, 2019October 2, 2018 by admin

Ward’s Wrecker Service has been Jackson, Mississippi’s premier towing company since 1964. That’s over 50 years providing our communities with quality 24-hour service 7 days a week. Our goal since our founding has never changed; to bring you reliable, fast, and affordable towing services.

We understand that every call comes from a community member in their time of need. Some calls are more urgent than others, but everyone gets priority service. We’ve stayed in business this long by treating our neighbors with respect, thanking them for choosing Ward’s Wrecker Service, and providing 5-star customer service through and through.

There are various reasons you may need towing or roadside assistance service, and Ward’s Wrecker Service has Jackson, Mississippi and ALL surrounding communities covered. Our service comes second to none, and at a cost that rivals any competition. We can offer you the best in price and quality because as our neighbors, we see you as more than a ticket. Your time of need isn’t our chance to price gouge you at every turn. No. We are members of the communities we serve, and the more you trust us by calling us for light, medium, heavy-duty towing, roadside assistance, and wrecker services after accidents, the better prices we can offer you.

Have confidence calling us for everything towing related and more. In our efforts to bring our customers more services at the best price, we offer specialized transport with our lowboy and Landoll services. Call us for commercial diesel and personal automotive repairs. We do hazmat and wreck recovery, load transfers, equipment and truck decking services. When you require heavy-duty services, Ward’s Wrecker answers the challenge with our heavy-duty rotator service.

Our technicians never stop training to keep up-to-date with the latest industry techniques. We take pride in our presentation and friendliness. We put effort into maintaining our state-of-the-art equipment, keeping our vehicles and machines always ready to serve you.

We aim to take care of you as members of our family. We’ve done this for over 50-years because we understand someone is at home waiting for you. They’re always waiting for you to walk through the front door.

At Ward’s Wrecker Service, we don’t just want your business. We want a lasting relationship that spans generations of trust, fair dealings, and quality service at a fair price. Those values at Ward’s Wrecker Service will never change, and there is never a wrong time to call us in your time of need. 24/7 365, we are waiting for your call.

Accidents are always difficult. Beginning the healing process can be challenging. This is a time when you’re vulnerable, desperate to make fast decisions just to put the accident behind you and move on. You can worry about one less thing when you call Ward’s Wrecker Service. Trust that we will do what we promised to do. Call (601) 948-1310 in your time of need. Visit https://wardswreckerservice.com/ to find out more about the services we offer. Stop by any one of our four locations for repairs and meet some new friends:

955 I-20 Frontage Rd., Jackson, MS, 39204

2524 Highway 468, Pearl, MS 39208

3103 South Liberty Rd., St. Canton, MS 39046

800 Highway 80, Vicksburg MS 39180

Heavy-Duty Service at Its Best

August 13, 2019October 2, 2018 by admin

Heavy-duty towing is more than the equipment. You can have all the tools necessary to get the job done right, but if you don’t have the right people with the proper training, all your equipment becomes useless.

Having the right people with the proper training is most important to Wards Wrecker Service. It’s not just about getting a heavy-duty job done, it’s about doing things the right way and treating people with respect. We won’t compromise on customer service. One of the more difficult realities of the towing industry is the fact that no thinks of towers regularly. When they do think of towers, it’s often because something went horribly wrong. So, at Wards Wrecker Service, we decided to face this challenge head-on and incorporated customer service skills into our training program.

One of our many strong suits is heavy-duty towing, a service where there is a lot of risks and the stakes are high. We began thinking, what if we bring the complete package of clean execution, understanding, service with a smile, and fair pricing? Not only does that set us apart, but it raises the industry bar. No more thinking of towers as those guys that sneak away with your car in the middle of the night. We’re the guys that answered the call when too much was on the line to risk.

That’s what makes Wards Wrecker Service unique, we have been doing this long enough to understand the ramifications that come with heavy-duty towing and recovery. Every job we approach, we see the lives, livelihoods, and goods on the line. When you think of heavy-duty service in those terms, it becomes more than the “hook and chain” service you get from most other companies.

A Wards Wrecker tower is a special kind of person who is trained to assess every situation before execution. Our main goal is delivery the quality of service we promised to our community. We take representing the people and community of Jackson, Mississippi seriously and it reflects in our manner and work ethic.

We are Jackson, Mississippi, and we are proud to shout and show it. So, we tell our community that we are here to help you. When your heavy-duty towing demands seem overwhelming, trust the trained and experienced hands of Wards Wrecker Service. We keep a well-maintained fleet, manned by courteous drivers trained to handle everything from heavy-duty towing, recovery, transport, load shift service, and more.

Every call to Wards Wrecker Service gets priority. We had an early morning situation recently where a truck driver hit a bump in the road and de-stabilized his cargo. Someone recommended Wards Wrecker Service and in the pitch blackness of morning, we were on scene executing a load shift to stabilize thousands of dollars in goods.

At times the situation is more dramatic, and we have to deal with a capsized truck or equipment at a construction site. This is where we introduce the industry’s most advanced way of uprighting heavy-duty vehicles and equipment with minimal damage using our Air Cushion Recovery service.

Wards Wrecker Service is redefining the term customer service and bringing more to the towing industry. Thanks to our community and the people we serve, we can offer the best rates around for the most demanding heavy-duty demands. Your continued support keeps our phones ringing and your costs down. There is never a bad time to contact Wards.

24/7 X 365, we are here to serve YOU!

Call (601) 948-1310 to speak with our friendly Dispatcher Team.

Training & The Ward’s Wrecker Service Process

August 13, 2019October 2, 2018 by admin

As the leading option for towing services throughout Mississippi, Ward’s Wrecker Service, Inc. has the responsibility of delivering a high standard of service to each and every customer. Nowhere is the standard more evident than in our heavy-duty towing department. The mere size of the vehicles, equipment, cargo etc. we work with, tells of the cost and stakes should any mistake occur. At Ward’s Wrecker Service, we are proactive in training and preparing our tow truck operators. When customers in the state of Mississippi call on us, they are calling on a team trained to assess the job and provide the correct equipment.

Protecting our customers’ property, business, equipment and more is paramount. Keeping you informed on how and why we do what we do is our way of explaining the security you have in calling Ward’s Wrecker Service, Inc. Read on further to understand the training and capabilities of the Ward’s Team.

Towing Capacity:

When we say, “Trained to assess the job and provide the right equipment,” a big part of that means understanding/knowing the towing capacity of the load, equipment, and/or vehicle. Attempting to tow more than capacity invites an array of problems that jeopardize not just your property, but the safety and wellbeing of the operator. A Ward’s Wrecker Service operator knows to assess the capacity of cargo and provide the proper service.

Distribute Weight:

Proper weight distribution is key to making the transport safe and secure. A Ward’s Wrecker Service tow operator follows and tried and proven step by step process. We begin with loading the heavy cargo then fastening it in place so there are no shifts. Balancing the sides of significantly reduces the possibility of the cargo and truck capsizing.

Mirrors:

It may seem trivial, but that is only until an accident happens and by then it is too late. Having the right mirrors and positioning them properly can be the difference in safe transportation and a costly mistake. These mirrors give our drivers the ability to see smaller vehicles without having to move their heads or shift much. Now, they can make a lane change or allow a trailing vehicle to overtake them without being surprised.

Brake lights & Sidemarker lights:

In our years of experience, we’ve learned that having functioning light is simply put, not enough. When towing heavy cargo, we like doubling the lights. Not only is all our light functioning, but they’re synced with the vehicle we’re transporting. This allows the brakes from both vehicles to light up when engaged.

Tire Maintenance:

Fleet maintenance is something we at Ward’s Wrecker Service pride ourselves on. It allows us to keep costs down while continuing to deliver dependable services. One aspect of said maintenance is tire maintenance. Heavy-duty transport puts a vehicle through a lot of wear and tear that often show in the tires first. Our tow operators check their tires and equipment before starting their day. This way they are safe can be depended on, equipped to reach their destination in a safe and timely manner.

Ward’s Wrecker Service is available 24/7 365. Call (601) 948-1310 to speak with our friendly Dispatcher Team.

Ward’s Wrecker Service: The answer to Heavy Duty Towing in Mississippi

August 13, 2019October 2, 2018 by admin

The road can be a dangerous place. Between careless drivers, unpredictable weather, and never-ending construction work there are many hazards to be aware of during the average commute. Yet, at some point or another, accidents happen to all of us and when your work requires that you spend the majority of your time on the road you are more likely to find yourself in a precarious situation. That’s why, no matter your vehicle’s size, when you need help on the road you can turn to Ward’s Wrecker Service to lend a helping hand.

For over fifty years, Ward’s Wrecker Service has been a part of the Jackson, Mississippi community providing swift response and quality service to motorists in the area. Our customers recognize us as being fast, friendly, and always professional and have helped keep our business operating for so many years. It’s because of our long-standing presence in the community that we recognize the importance of being prepared for anything that can happen on the road.

Accidents are always difficult. They are something that every vehicle is susceptible to experience, no matter the size. It has been recorded that in the United States there are approximately two million heavy-duty trucks on the road and studies have shown that five-hundred thousand accidents involving eighteen-wheelers occur annually across the country. With statistics like that, it only stands to reason that a tow service should be prepared for the possibility that a heavy-duty vehicle will need towing or recovery work.

Of course, there’s more to towing than just a promise to get the job done. The stress of being in an accident is more than enough for anyone to handle, so when a driver calls for a tow service the last thing that’s needed want is to have more issues for them to sort through. Ward’s Wrecker Service makes sure to be prepared for any call that comes along, by having the right tools for the job. Not only do we keep our own trucks in top-quality condition, but we also use the latest towing equipment available as well as state of the art vehicles that are able to handle the heavy-duty jobs.

Yet a company is only as good as the crew members that stand behind it, which is why Ward’s makes sure to hire only the absolute best. Our team of drivers and tow truck operators are well-trained, experienced professionals who know how to operate our tow trucks and properly secure, load, and transport vehicles ranging from standard sized to heavy-duty without any additional damage.

If you own or operate a heavy-duty commercial truck, you can drive easier knowing that Ward’s Wrecker Service is there for you. We know first-hand the importance of getting to your destination safely and on time, that’s why we make sure to take care of any call with a fast response time and courteous service. Make sure you call Ward’s Wrecker any time you need us, we’ll be there for you.

We can be reached at (601) 948-1310 anytime day or night.

Semi-Truck Towing Mississippi

August 13, 2019October 2, 2018 by admin

Transporting equipment, goods, and sometimes even vehicles across the country, semi-trailer trucks, or simply “semi-trucks,” are an important part of everyday life. These vehicles and their drivers spend hours on the roads and highways moving heavy material and just like any other vehicle on the road they are not immune from the inevitable traffic accident.

Due in no small part to their massive weight and size, semi-trucks and heavy-duty can create serious damage when involved in accidents. Although these crashes aren’t always the fault of the driver. Studies have shown that while thirty percent of accidents involving heavy-duty vehicles are the result of the truck driver’s fatigue, an overwhelming seventy-five percent of crashes are caused by motorists in small passenger vehicles.

This isn’t very surprising considering that most view semi-trucks and other large vehicles as just a nuisance when encountering them on highways. Little do these drivers realize that these seemingly slow-moving vehicles are usually restricted by the companies they travel for to drive at a certain speed and not beyond. Additional, when it comes to accelerating and decelerating, the semi-trucks bulky size makes both acts difficult, meaning that when a driver cuts in front of a semi-truck the time that it would usually take to hit the brakes and stop is not the same as it would be for an average sedan.

Yet no matter which person is at fault when collisions happen the main concern becomes what can be done about the recovery of such large-scale vehicles. To put it simply, it takes a heavy-duty vehicle to lift a heavy-duty vehicle. The average tow company may have trucks equipped to tow and haul the standard sedan after a breakdown, but when semi-trucks need help these small-scale vehicles simply will not do the job.

Ward’s Wrecker Service has been a part of the Jackson, MS community for over fifty years and is usually the first responder after a vehicle accident. That is why Ward’s recognizes the importance of being equipped to handle any type of tow emergency, even the large-scale ones. Available twenty-four hours a day and seven days a week, Ward’s fleet includes wreckers that are capable of handling commercial hauls, even when those hauls are for crashed or broken down semi-trucks and trailers. Drivers of these commercial vehicles will receive the same attention and care as that any other motorist on the road receives from Ward’s staff of professional operators and owners of these commercial trucks will rest easier knowing that their fleet is in good hands with Ward’s on their sides.

The next time you see a semi-truck on the highway, remember that taking risks with their mobility can lead to potentially disastrous results. However, if you spend your time behind the wheel of a semi-truck, just rest easier knowing that Ward’s Wrecker Service will always go above and beyond to lend a hand when you’re in need. Give us a call…We’ll help you out!

What’s the Lowdown on Lowboy Lugging?

August 13, 2019October 2, 2018 by admin

If done correctly, a heavy-duty tow job should appear seamless at a distance. However, there are several moving parts involved in executing everything successfully, pun intended. So much goes into the process that trained professionals have dedicated entire courses just to truck transportation. In fact, experts estimate the curriculum reflects about 10 years’ worth of firsthand hands-on towing experience. On average, these kinds of classes include lessons on compound layups, advanced winching, how mechanical advantage can impact line load, and so much more.

Regardless of the specific technique or procedure at hand, though, safety should always take the top priority. And we’ve broken that down into the following three components:

Survey the Scene

Realistically, it’s not possible to sit down and learn everything about tow safety in one go – but, you absolutely can strive to account for as much as possible before acting. As an operator, each call you receive will be unique and surrounded by different circumstances. So, it’s likely you might encounter curveballs and foreign territory on a regular basis– but, that’s why it’s vital to keep a clear head and think on your feet at all times.

As soon as you arrive at the scene of a roadway incident, you should park on the shoulder and survey the scene. Try to keep a written record of all your observations and, if possible, you should reference a pre-printed checklist for added reassurance and security. This way you don’t accidentally overlook or forget something and have something to consult when requesting the appropriate equipment and personnel for the job.

Calculate Resistance

It’s incredibly crucial to calculate the correct level of resistance of the load, so you can determine the level of force you need to employ when towing. Luckily, you can access various resistance calculators online and through the App Store. However, you should know how to differentiate and add together each type of resistance. Rolling resistance is the force required to move a rolling object, while mire resistance involves wheels lodged or sunken into the mud. Gradient resistance refers to the force of gravity and damage resistance considers the force of resistance from impaired vehicles. When working out the total resistance, you should first figure out the load’s static weight, then calculate the surface resistance (which varies depending on whichever resistance value is the highest). Afterward, you have to decide whether you need to add or subtract the gradient resistance.

Brush up on Operational ‘Musts’

Once you’ve completed the above steps, you’re on your way. Now, all that’s left to do is communicate with your team. You should work out who’s in charge at the scene and delegate responsibilities accordingly – who all needs to be informed? What will you tell fellow operators at the scene or the folks back at the shop? Don’t forget to assign someone the task of contacting the customer. Most importantly, don’t be afraid to admit you don’t know something. In this business, there are always risks and margins of error—so, avoid speaking authoritatively about unknown factors or questions. The last thing you want to do is make false promises to the customer.

In the end, all you need to do is call Ward’s Wrecker Service. For over 50 years, Ward’s has been around the block, over the bridge, and down the road more than a few times. We strive to offer the lowest rates possible while giving the highest standards you can find on the local service market. We augment our low-cost, high-end service with fast response, 24-hour customer support, and a team of dedicated and well-versed specialists for your needs. Call Ward’s Wrecker Service today at (601) 948-1310 or, if you prefer, use our Contact form https://wardswreckerservice.com/contact/.

Why Wards Wrecker Service Wins at Heavy-Duty Hauling

August 13, 2019October 2, 2018 by admin

Your truck embodies so much more than the thing to get you from point A to B – it’s one of the most substantial investments you’ll make within your lifetime. So, it’s only natural you should treat any decision regarding its treatment or handling with the utmost care and highest level of consideration. Fortunately, Wards Wrecker Service measures up on all counts; we blend carefully crafted expertise with an unmatched level of professionalism and punctuality, providing you with the quickest response time for towing in all of Jackson, Mississippi. To help you understand just how capable we are of handling your heavy-duty trucks, we’ve compiled a list of qualities we believe every towing company should adhere to when servicing your vehicle.

THE RIGHT EQUIPMENT
There’s no question about it. Every towing company is only as good as its fleet – and we bring the right amount of brawns and brains to the table. Our wreckers can support significant weights with ease, affording your vehicle the best in safety measures and secure transportation modes. We operate on both an individual and commercial basis – never downplaying the importance of fast and efficient service. If you run a business entirely dependent on pick-ups and deliveries, then you don’t want to gamble your schedule on an amateur towing company, which brings us to our next point.

THE RIGHT EXPERIENCE
We wouldn’t get very far on our state-of-the-art trucks without the right drivers, so we go out of our way to ensure all of ours are trained and up for the job. Over the years, we’ve amassed almost half a century’s worth of experience, fine-tuning, and progression. We learned case by case and improved accordingly, updating our trucks at every opportunity and imparting accumulated knowledge onto every new driver that joins our team.

THE RIGHT ATTITUDE
At any given point of the day, you’re pretty much guaranteed to reach a friendly operator, should you dial our line. Our staff understands the frustration behind most transportation or roadside issues, so we do our best to accommodate your every need. We try to keep you comfortable and completely reassured throughout the entire process, always open to answering questions or addressing potential concerns.

If you aren’t already convinced that Wards Wrecker Service ticks all the boxes when it comes to hauling, just browse our testimonials and hear from our satisfied customers themselves: https://wardswreckerservice.com/reviews/

When Might I Need Tow Truck Service

Wrecker Services

Roadside Assistance

Ward’s Wrecker is Jackson’s premier heavy duty towing service

Wrecker Services

Roadside Assistance

Towing in Jackson, Mississippi

Wrecker Services

Roadside Assistance

Heavy-Duty Service at Its Best

Wrecker Services

Roadside Assistance

Training & The Ward’s Wrecker Service Process

Wrecker Services

Roadside Assistance

Ward’s Wrecker Service: The answer to Heavy Duty Towing in Mississippi

Wrecker Services

Roadside Assistance

Semi-Truck Towing Mississippi

Wrecker Services

Roadside Assistance

What’s the Lowdown on Lowboy Lugging?

Wrecker Services

Roadside Assistance

Why Wards Wrecker Service Wins at Heavy-Duty Hauling

Wrecker Services

Roadside Assistance