Heavy-duty towing is more than the equipment. You can have all the tools necessary to get the job done right, but if you don’t have the right people with the proper training, all your equipment becomes useless.
Having the right people with the proper training is most important to Wards Wrecker Service. It’s not just about getting a heavy-duty job done, it’s about doing things the right way and treating people with respect. We won’t compromise on customer service. One of the more difficult realities of the towing industry is the fact that no thinks of towers regularly. When they do think of towers, it’s often because something went horribly wrong. So, at Wards Wrecker Service, we decided to face this challenge head-on and incorporated customer service skills into our training program.
One of our many strong suits is heavy-duty towing, a service where there is a lot of risks and the stakes are high. We began thinking, what if we bring the complete package of clean execution, understanding, service with a smile, and fair pricing? Not only does that set us apart, but it raises the industry bar. No more thinking of towers as those guys that sneak away with your car in the middle of the night. We’re the guys that answered the call when too much was on the line to risk.
That’s what makes Wards Wrecker Service unique, we have been doing this long enough to understand the ramifications that come with heavy-duty towing and recovery. Every job we approach, we see the lives, livelihoods, and goods on the line. When you think of heavy-duty service in those terms, it becomes more than the “hook and chain” service you get from most other companies.
A Wards Wrecker tower is a special kind of person who is trained to assess every situation before execution. Our main goal is delivery the quality of service we promised to our community. We take representing the people and community of Jackson, Mississippi seriously and it reflects in our manner and work ethic.
We are Jackson, Mississippi, and we are proud to shout and show it. So, we tell our community that we are here to help you. When your heavy-duty towing demands seem overwhelming, trust the trained and experienced hands of Wards Wrecker Service. We keep a well-maintained fleet, manned by courteous drivers trained to handle everything from heavy-duty towing, recovery, transport, load shift service, and more.
Every call to Wards Wrecker Service gets priority. We had an early morning situation recently where a truck driver hit a bump in the road and de-stabilized his cargo. Someone recommended Wards Wrecker Service and in the pitch blackness of morning, we were on scene executing a load shift to stabilize thousands of dollars in goods.
At times the situation is more dramatic, and we have to deal with a capsized truck or equipment at a construction site. This is where we introduce the industry’s most advanced way of uprighting heavy-duty vehicles and equipment with minimal damage using our Air Cushion Recovery service.
Wards Wrecker Service is redefining the term customer service and bringing more to the towing industry. Thanks to our community and the people we serve, we can offer the best rates around for the most demanding heavy-duty demands. Your continued support keeps our phones ringing and your costs down. There is never a bad time to contact Wards.
24/7 X 365, we are here to serve YOU!
Call (601) 948-1310 to speak with our friendly Dispatcher Team.